Betting is entertainment — not a livelihood. b 999 believes that building healthy betting habits is every member's right. On this page you'll find ways to set limits, signs of problem gambling to watch out for, and where to get help if you need it.
Play for Fun
Stay Within Your Limits
B 999 Is Here for You
Responsible Gaming means betting in a way that keeps it a positive, enjoyable part of your life — not a source of financial stress, emotional strain, or family conflict. b 999 believes every member has the right to play with awareness and stay safe.
Healthy betting means setting your own budget, sticking to time limits, and valuing the fun of the game over winning. b 999 offers a range of responsible gambling tools and features, all free of charge.
b 999's Commitment: We don't just focus on profits — the mental and financial well-being of our members is our responsibility too. All responsible gaming tools are available free of charge.
People often don't realize when their betting habits are becoming a problem. Watch out for the signs below and seek help if they sound familiar.
Spending more on betting than your budget allows.
You keep betting to try to win back money you've lost.
You're spending time meant for family or work on betting.
Feeling restless or irritable when you're unable to bet.
You're hiding your betting from the people close to you.
Taking out loans or dipping into savings to fund your betting.
Repeated failed attempts to cut back or stop betting.
Losing sleep because you can't stop thinking about betting.
No longer finding enjoyment in other activities.
You're making life plans based on the hope of a big win.
If you notice these signs: Don't worry — this is a problem that can be solved. Reach out to b 999's support team or a professional counsellor. Asking for help is an act of courage.
Answer the following questions honestly. If most of your answers are "Yes", it's time to take action now.
In the past month, have you spent more on betting than your set budget?
After a loss, did you immediately place another bet?
Has betting ever caused conflict within your family?
Do you find yourself thinking about betting during work or exams?
Have you ever used money set aside for essential expenses on betting?
Have you tried to cut back on betting but couldn't?
Have you ever lied to or hidden things from someone about your betting?
If more than three answers are "Yes", please contact our support team or activate self-exclusion.
B 999 provides you with a set of powerful tools to keep you safe. They're completely free and can be activated anytime from your account settings.
Set a daily, weekly, or monthly deposit cap. Once set, it takes effect immediately.
Betting will automatically stop once you reach a set loss amount.
Set a limit on how long you bet in one session. You'll be automatically logged out when time is up.
Temporarily lock your account for 24 hours, 48 hours, or 7 days.
Lock your account completely for anywhere between 6 months and 5 years. Logging in is not possible during this period.
A pop-up notification will appear at set intervals showing how long you've been playing and how much you've spent.
Setting a budget is the most important part of responsible gaming. b 999 recommends keeping no more than 5% of your monthly income for entertainment — and even less if that includes betting.
Remember: money lost in betting is the cost of entertainment — don't expect to get it back. Never bet money whose loss would affect your daily life.
B 999 strictly enforces an 18+ policy. We take every precaution to prevent minors from accessing our betting platform.
If you have teenagers at home, keep your devices and passwords out of their reach. Use parental control software and have an open conversation with them about betting.
If you suspect a minor is using b 999, please support@b999.cashLet us know at.
Getting out of problem gambling is hard, but you don't have to face it alone. b 999's support team and professional counselors are always ready to help.
Chat with us in Bangla, 24/7. Our trained support agents understand your situation and are here to help.
Email us at support@b999.cash and a limit will be applied to your account within 24 hours.
Set it up yourself in account settings, or contact support and they'll take care of it for you.
Speak with a specialist counselor about problem betting. Reaching out takes courage.
b 999 Support: Email — support@b999.cash | Live Chat — Available 24/7
Self-exclusion means fully suspending your access to b 999 for a set period. During this time, logging in, depositing, and betting are not possible.
| Alternatives | Duration | Active Hours | Cancellable? |
|---|---|---|---|
| Cooldown | 24 hours / 48 hours / 7 days | Instant | No (auto-resumes when the period ends) |
| Self-Exclusion (Short-Term) | 1 month / 3 months / 6 months | Within 24 hours | No |
| Self-Exclusion (Long-Term) | 1 year / 3 years / 5 years | Within 24 hours | No |
| Permanent closure | Indefinitely | Within 24 hours | No |
To activate self-exclusion, go to the "Responsible Gaming" section in your Account Settings, or support@b999.cashSend us an email at.
B 999 believes that long-term trust is built when members are healthy and happy. That's why our responsible gaming tools matter more to us than the bottom line.
Deposit limits, session timers, cooldown periods, and self-exclusion — all tools are completely free and take effect instantly.
Our support agents are specially trained in responsible gaming. They'll listen to you with care and without judgment.
Your full transaction and betting history is easy to access — wins, losses, and everything in between, all clearly laid out.
You'll receive automatic reminders at set intervals to keep track of how long you've been playing and how much you've spent.
B 999 operates under an international license. Adhering to responsible gaming standards is a condition of that license.